Booking terms
The short version: pay a 50% deposit to secure your dates and the other 50% 30 days before arrival. Booking within 30 days of arrival, pay in full. Minimum stay 3 nights, up to 6 guests, one well-behaved dog welcome, check in from 4pm, check out by 11am, no parties.
1. Who you're booking with
Your booking is a contract with Paul Ward, the owner of The Firs, Marble Hill, Dunfanaghy, Co. Donegal. You can reach us on WhatsApp at +44 7595 451781 or by email at paulpward64@gmail.com.
The Firs will be registered on Fáilte Ireland's short-term letting register when it opens in December 2026. The registration number will be shown here.
2. Making a booking
- Sending an enquiry doesn't reserve anything. We'll reply with availability and a price.
- Your booking is confirmed once we've received your payment and sent you a written confirmation. Your dates are then blocked on every site where the house is listed.
- The person who books must be 21 or over and stay at the house for the whole booking.
3. Prices and payment
- The price we quote is the total for the house for your dates. It includes bed linen, towels, heating, electricity and the final clean.
- Booking more than 30 days before arrival: a 50% deposit is due when you book and the remaining 50% is due 30 days before arrival.
- Booking 30 days or less before arrival: the full amount is due when you book.
- We take payment by bank transfer or Revolut. We never ask for card details by WhatsApp, email or on this website.
4. If you need to cancel
| When you cancel | What you get back |
|---|---|
| 30 days or more before arrival | Everything you've paid |
| 7 to 29 days before arrival | 50% of the total price of the stay |
| Less than 7 days before arrival | Nothing, unless we re-let the same dates, in which case we refund what we receive for them |
Please tell us in writing, by WhatsApp or email. If you haven't paid the balance by its due date, we'll remind you, and may treat the booking as cancelled after 7 days. We recommend travel insurance that covers cancellation.
5. If we need to cancel
If we have to cancel your booking for any reason, for example serious damage to the house, we'll refund everything you've paid in full. We aren't responsible for other costs such as travel, unless the cancellation was our fault and those costs were foreseeable.
6. Your stay
- Arrival and departure: check in from 4pm, check out by 11am. Ask us about other times and we'll help if we can.
- Minimum stay: 3 nights.
- Guests: no more than 6 people stay overnight, including children. Day visitors by arrangement.
- Dogs: one well-behaved dog is welcome. Please keep it off beds and furniture and clean up after it in the garden.
- No parties or events, and please keep noise down after 11pm out of respect for the neighbours.
- No smoking inside the house.
- Stoves and fire pit: please use them as shown in the house guide, never leave a fire unattended, and supervise children near them.
- Please leave the house in a reasonable condition. We do the final clean.
7. Damage and safety
Please tell us straight away if anything is broken or not working. You're responsible for damage caused during your stay by your group or your dog, beyond normal wear and tear. We'll always discuss it with you first.
The house is checked and cleaned before every stay. You use the garden, beaches and local activities at your own risk. Nothing in these terms limits our responsibility for death or injury caused by our negligence, or any other responsibility the law doesn't allow us to limit.
8. Your consumer rights
Because your booking is for accommodation on specific dates, the 14-day cooling-off period for distance contracts doesn't apply. Your other rights as a consumer are not affected by these terms.
9. Problems and complaints
If something isn't right during your stay, tell us straight away so we can fix it. If you're still unhappy afterwards, message us and we'll reply within 14 days.
These terms are governed by Irish law, and the Irish courts deal with any dispute.
10. Your data
See our privacy notice.