Privacy notice
This notice explains what happens to your details when you look at this website, send us an enquiry, or book a stay at The Firs, Marble Hill, Co. Donegal. We keep it short because we collect very little.
Who we are
The Firs, Marble Hill, Dunfanaghy, Co. Donegal is owned and let by Paul Ward, the owner, who is responsible for your personal data (the "data controller"). This website is built and run on the owner's behalf by Two Bays Hosting, Co. Donegal, which acts as the owner's processor.
For any privacy question or request, email paulpward64@gmail.com or message us on WhatsApp at +44 7595 451781.
What we collect, and why
| When | What | Why (legal basis) |
|---|---|---|
| You browse the site | Basic technical data your browser sends (IP address, browser type, the pages requested). This is kept briefly in our host's server logs. | To run and protect the website (legitimate interests). |
| You send an enquiry | Your name, the dates and number of guests you pick, anything else you write, and your phone number or email address. | To answer your enquiry and quote for your stay (steps before a contract, at your request). |
| You book | The above, plus what we need to take payment and manage your stay, such as the names of the lead guest and party size. | To carry out your booking (contract), and to keep records we are legally required to keep (legal obligation). |
The booking form on this website does not store anything on our servers. When you press "Send on WhatsApp" or "email us", your own app opens with a message filled in, and nothing is sent until you send it yourself.
We never ask for card details on this website, by WhatsApp or by email. If someone does, please don't send them and let us know.
Cookies
This website does not set cookies and does not use analytics or advertising trackers. If that changes, we'll update this notice and ask for your consent first where the law requires it.
Who else sees your data
- Messaging and email: WhatsApp (Meta) or your email provider and ours carry the messages you choose to send.
- Website hosting: Vercel Inc. hosts this site and keeps short-lived server logs.
- Fonts and photos: the typefaces load from Google Fonts and some photos load from Airbnb's image servers, so those companies see your IP address when the page loads.
- Payments: our bank or payment provider, if you pay a deposit or balance.
- Cleaning and maintenance: the people looking after the house get your arrival and departure dates, never your contact details unless needed.
- Authorities: only where the law requires it.
Some of these providers are based in, or use servers in, the United States. Where that happens, the transfer is covered by the EU-US Data Privacy Framework or by the European Commission's standard contractual clauses.
We never sell your data or use it for marketing without asking you first.
How long we keep it
- Enquiries that don't become a booking: deleted within 12 months.
- Booking and payment records: 6 years, because Irish tax law requires it.
- Server logs: kept by our host for a short period, normally days.
Your rights
You can ask to see the data we hold about you, correct it, have it deleted, restrict how we use it, object to how we use it, or receive a copy to take elsewhere. Email paulpward64@gmail.com and we'll reply within one month.
If you're unhappy with how we've handled your data, you can complain to the Data Protection Commission at dataprotection.ie.
Changes
If we change this notice, the new version will be posted here with a new date.